ECOMBOX
About Ecombox
Ecombox is a software platform designed to help e-commerce sellers optimize their packaging, order processing, and operational management. The solution enhances transparency throughout the delivery process, reduces unjustified return rates, and strengthens brand credibility through artificial intelligence and intelligent video surveillance technology.
With a mission to support small and medium-sized enterprises, Ecombox provides an efficient, transparent, and cost-effective packaging management system, contributing to a greener and more sustainable e-commerce ecosystem.
What makes Ecombox special
- Transparent packaging process: The software records and stores packaging videos on the AWS cloud, providing clear evidence for dispute resolution with e-commerce platforms, helping reduce unjustified return rates by up to 30%.
- Advanced AI integration: AI automatically detects packaging errors such as missing items, incorrect product codes, or improper sealing, minimizing mistakes and improving service quality.
- Employee performance tracking: Offers visual reports on each employee’s packaging performance, enabling sellers to optimize workload allocation and staff training.
- Multi-platform integration: Seamlessly operates with Shopee, TikTok Shop, Lazada, and other e-commerce platforms, compatible with both desktop and mobile devices (IOS, Android).
- No additional hardware required: Utilizes existing devices such as smartphones, webcams, or barcode scanners, minimizing initial investment costs.
- Flexible customer support: Provides trial versions, support via Zalo and email, and promotional programs to ensure an optimal user experience.
Achievements
Winner of Vietnam Youth Startup – Startup Wheel 2025
Partnerships and Certifications
Partnership: Official integrations with Shopee Open Platform and TikTok Shop Partner Program.
Cloud infrastructure: Powered by Amazon Web Services, ensuring high performance, stability, and top-tier data security.